Sales Questions

What ecommerce integrations does Preferred offer?
Myths about International Exports
Why is DHL Express the best option for shipping to and from Europe?
What are DHL’s global accreditations?
What does it mean to work with an authorized DHL Express Reseller?

Getting Started

Can I pay my Preferred Shipping invoices using a credit card?
3 Things Any Company Can Do to Save on Shipping
What does it mean to work with an authorized DHL Express Reseller?
What is DHL eSecure? How does it protect my import account?
How can I open a DHL Express account with Preferred?

Learn more about international shipping

Commodity Restrictions

Can I ship live animals, hatchlings or eggs?
Are medical samples allowed on DHL Express?
What commodities are prohibited on DHL Express?

General Tips and Questions

How do I calculate dimensional weight for DHL?
What is the difference between a commercial and pro forma invoice?
How do you tell customs who is responsible for paying the duties and taxes on a shipment?

Procedures

Hong Kong: Export Administration Regulations (EAR) 2021 Update
European Union Customs, VAT Collection, Export Information
Shipping to Canada

Trade Agreements

India Goods & Service Tax
What is the USMCA?
China Customs Regulations

PSCSHIP Support

General Questions

What is the correct way to enter a city name and state or province?
How do I enter a PO box while creating a shipment?
How do I create a multi-piece shipment?
I can’t print my airway bill because my browser’s popup blocker is preventing it from opening. How do I change my settings to print my airway bill?
I can’t select a service when trying to create a shipment in PSCSHIP, what do I do?

Multicarrier FAQS

Can paperless customs documents be setup and used with my FedEx or UPS accounts?
How do I set-up ODBC Integration?
Can I connect my UPS thermal printer to PSCSHIP?
How will bringing my FedEx or UPS accounts into PSCSHIP effect my billing?
We use UPS CampusShip. Whose login should we use when setting up the API access?

Service Support

Import

How to make waybills using your import account number
What is DHL eSecure? How does it protect my import account?
DHL Country Import Guidelines Index
Why didn’t my shipment clear in the air before arriving at customs?
What is a Remote Area Surcharge (RAS)?

Export

Myths about International Exports
New Regulation: Exports from the U.S. to China, Russia & Venezuela
Hong Kong: Export Administration Regulations (EAR) 2021 Update
Shipping to Canada
5 Reasons to Choose DHL International Export Express

Ecommerce

What ecommerce integrations does Preferred offer?
Website Health Checklist
How to Determine the Best International Shipping for Ecommerce
Why You Should Add International Shipping to Your E-Commerce Site