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What ecommerce integrations does Preferred offer?

Preferred Shipping now has the ability to let customers display accurate DHL Express quotes based on your discounted Preferred Shipping rates on their websites and online stores.
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Can I download an overview of your trucking services?

Yes, find an overview in this article of all our trucking services.

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Myths about International Exports

It's easier than ever to ship internationally. Learn more about dispelling these common myths.
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How do I pay my US customs and duty taxes on imports?

As a U.S. importer, most shipments are subject to U.S. Customs duty and taxes. The best way to manage these is by using DHL MyBill.
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FAQs Heavyweight Spot Rates

Through our partnership with DHL Express, we can offer deeper discounts on select heavyweight shipments between 110lbs (50kg) – 6,600lbs (3000kg).

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How to make waybills using your import account number

There are several ways to make waybills using your import account number. This article outlines the most secure options.

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New Regulation: Exports from the U.S. to China, Russia & Venezuela

Beginning June 29, 2020all shipments exported, re-exported or in-country transfer to China, Russia or Venezuela must have the Export Control Classification Number (ECCN) listed for each line item on the customs invoice.

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Hong Kong: Export Administration Regulations (EAR) 2021 Update

Updates have been made to the Export Administration Regulations for exports to Hong Kong. Learn how this effects your shipments and more.
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Website Health Checklist

Is your website ready for international ecommerce?

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Domestic Trucking Terminology

We also manage domestic LTL shipments. Like many industries, it has some lingo that might be unfamiliar.

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How do I legalize my shipping documents?

Legalized Paperwork is a special type of process that is done for certain types of shipments traveling to specific destinations.

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DHL Country Import Guidelines Index

Each country has different guidelines for documents and commodities.

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What is a Remote Area Surcharge (RAS)?

A surcharge is applied per shipment when the delivery destination or pick up location is remote.
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What is the difference between a commercial and pro forma invoice?

A commercial invoice is the most common part of your shipping documentation, and is required for most shipments.
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What is the Harmonized Tariff Schedule (HTS)?

The Harmonized Tariff Schedule (HTS) is an internationally standardized system of names and number for classifying traded products.
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Who has the customs registration number for my shipment to China?

All importers and exporters in China are required to register with customs authorities for an importer or exporter Customs Registration Number (“CR Number”) that must be indicated on the commercial invoice.

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Why didn’t my shipment clear in the air before arriving at customs?

While most shipments clear customs in the destination country during transit, there are a number of possible situations that could cause a shipment not to clear during transit.
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How to Ship Lithium Batteries

Lithium batteries need to be properly labeled and require certain paperwork. We walk through all the steps in depth to make sure your shipment goes smoothly.
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These 5 Packing Tips Can Save Money on Shipping

Packing your goods correctly minimizes waste, save money, and protects your shipment. Here are 5 tips to help you streamline your packaging.
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How do I chamberize my shipping documents?

When making shipments to countries the U.S. has trade agreements with, or when the shipment's consignee requests it, you may need to provide a chamberized Certificate of Origin with your shipping documents.

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Which countries are currently under embargo by the U.S.?

The following countries are currently under full or partial embargo by the U.S.:
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How can I safely distribute my import express number?

Customers have several options when creating shipments using their Import Express account. The most common type is to use the Import Express Routing Order.

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