Effective July 1, 2022, Taiwan customs authorities updated the pre-clearance authentication process that affects shippers and receivers of packages.
What you need to know
Taiwan customs authorities require shipment pre-clearance authentication for shipments into Taiwan (Business-to-Consumer and Consumer-to-Consumer shipments) via the Taiwan Real-Name Authentication (EZWay) application.
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Receivers must download the EZWay application and register their mobile phone number
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Receivers must provide pre-clearance authentication for every shipment
When creating shipments with DHL
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Shippers must provide the Taiwan receiver’s mobile phone number and email address
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DHL will notify Taiwan’s receivers to authenticate the shipment
Further information can be found at the Taiwan Treasury EZ Way system: Operating explanation-Customs administration
