One of the strengths a customer has when they use DHL Express via the Global Spot Rate Tool instead of through a freight forwarder is the overall advanced security and quality provided by DHL as demonstrated by their accreditations listed here:
- DHL Express Quality Control Centers (QCC) located in Cincinnati (US), East Midlands (UK), Leipzig (Germany) and Singapore (Singapore) monitor shipments to and from the United States on a real-time 24/7 basis. Using cutting-edge technology, the QCC centers proactively manage shipments from origin to destination, taking decisive action when necessary to ensure fast and secure delivery
- Demonstrating a commitment to service excellence, DHL Express has been awarded global ISO 9001:2008 certification (recertified in 2016), confirming it has met the requirements of the ISO standard for its Quality Management System across its worldwide operations
- Since 2003, DHL Express U.S. has been a member of the Customs-Trade Partnership Against Terrorism (C-TPAT), a voluntary initiative to improve international supply chain security
- DHL has more facilities with Transported Asset Protection Association (TAPA) certification than any other carrier. TAPA Certification is awarded for complying with the highest security standards. Approximately 300 DHL Express facilities around the globe have received TAPA certification, including all key North American hubs and gateways
DHL is also a part of the Certified Cargo Screening Program (CCSP), a Transportation Security Administration endorsed program that enables cargo to be pre-screened. Both programs actively contribute to the security of U.S. borders and facilitate international trade.