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What advantages does DHL have over FedEx or UPS?

When choosing who to ship with, you have lots of options: DHL Express, UPS, FedEx, and others. But do all of them provide the same level of service as we can? Below is a chart of many key benefits we offer, and how the competition stacks up.

FedExUPSDHL Express
Countries Served220
Market Share29%22%38%
Transit Times1-5 Days1-5 Days1-3 Days
Shipping SystemFedEx OnlyUPS OnlyMulti-carrier
Live Customer Service (no waiting)NoNoYes
International ExpertsNoNoYes
Pickup FeeYesYesNo
International On-Demand DeliveryNoNoYes
Rate AgreementYesYesNo
Volume CommitmentYesYesNo
Payment Terms7 Days7 Days7 Days
Export Fuel Surcharge (03.30.21)7.50%7.25%7%
Import Fuel Surcharge (03.30.21)10.25%11%7%

Exports: With DHL Express and Preferred, you can get your shipments around the globe: fast! From a document to a shipment up to 600 lbs, DHL Express international door-to-door delivery is the most reliable way to move a package virtually anywhere in the world. Average transit times are 1-3 days

Imports: You can simplify your global supply chain. Eliminate local brokers and forwarders with the flexible import services we provide through DHL Express. We can ship documents and packages up to 600 lbs and deliver to any country or receiver. DHL Import Express is available from or between more than 200 countries.

As you can see, Preferred Shipping offers the luxury-style service of DHL Express for international shipping with no pickup fees, no EEI process charges, and an International Help Desk to help you make your shipments.

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An international shipping specialist can give you an overview on rates and shipping services!

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We have more than 25 years of experience supporting small and medium businesses with their shipping needs. As the oldest authorized reseller of DHL Express, we are international shipping experts. In addition to our international import and export services, we offer heavy air freight, domestic USPS services, and domestic trucking services.