Sales Questions Myths about International Exports What ecommerce integrations does Preferred offer? What are DHL’s global accreditations? Why is DHL Express the best option for shipping to and from Europe? What does it mean to work with an authorized DHL Express Reseller? 1 2 Next » Getting Started Can I pay my Preferred Shipping invoices using a credit card? 3 Things Any Company Can Do to Save on Shipping What does it mean to work with an authorized DHL Express Reseller? What is DHL eSecure? How does it protect my import account? DHL MyBill Overview 1 2 3 Next » Learn more about international shipping Commodity Restrictions Shipping Alcohol Can I ship live animals, hatchlings or eggs? Are medical samples allowed on DHL Express? 1 2 Next » General Tips and Questions What are the most common delays in customs? Neutral Delivery Service (NDS) What is the DHL Capabilities Tool? 1 2 3 … 5 Next » Procedures How to avoid customs duties and taxes on repair, replacement, & warranty returns What is an EEI, and when do I need to file one? When do I need a USMCA Certificate of Origin? « Previous 1 2 3 4 5 Next » Trade Agreements India Goods & Service Tax What is the USMCA? U.S.-Chile & Columbia Free Trade Agreements 1 2 3 Next » PSCSHIP Support General Questions I can’t print my airway bill because my browser’s popup blocker is preventing it from opening. How do I change my settings to print my airway bill? I can’t select a service when trying to create a shipment in PSCSHIP, what do I do? I scheduled a pick up using PSCSHIP, but can’t see the confirmation number, how do I find out what it is? How do I cancel or change a pick up time that has already been scheduled? What do I do if the quote I generated in PSCSHIP does not match what is on my invoice? 1 2 3 Next » Multicarrier FAQS Can paperless customs documents be setup and used with my FedEx or UPS accounts? How do I set-up ODBC Integration? Can I connect my UPS thermal printer to PSCSHIP? How will bringing my FedEx or UPS accounts into PSCSHIP effect my billing? We use UPS CampusShip. Whose login should we use when setting up the API access? 1 2 Next » Service Support Import How to make waybills using your import account number What is DHL eSecure? How does it protect my import account? Taiwan Imports: Shipping Pre-Clearance Authentication DHL Country Import Guidelines Index What is a Remote Area Surcharge (RAS)? 1 2 3 Next » Export Paperless Clearance Myths about International Exports 3 Things That Happen When Shipping Is Done Right New Regulation: Exports from the U.S. to China, Russia & Venezuela Hong Kong: Export Administration Regulations (EAR) 2021 Update 1 2 3 … 5 Next » Ecommerce What ecommerce integrations does Preferred offer? 3 Things That Happen When Shipping Is Done Right Website Health Checklist How to Determine the Best International Shipping for Ecommerce Why You Should Add International Shipping to Your E-Commerce Site 1 2 Next »