DHL Express Policy Update: Updated Packing Guidelines – EFFECTIVE 1st JUNE 2018

DHL Express is implementing a new standard to ensure your international packages to be transported more safely and easily than ever before.

Packages that are not properly packed can be easily damaged as well as inflict damage to other shipments. To ensure your items arrive in the exact condition in which they were shipped, as of June 1, 2018, all shipments and pieces entering the DHL network will need to be properly packed. Trained couriers will assess the packaging at the time of pick-up and will only accept adequately packed shipments.

Below is an easy visual to help you with packaging. If you have further questions, please download the updated packing guide or call our Customer Service Team  at (800)-827-7987.

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