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Starting September 1, 2018, DHL Express is making some updates to Weight and Dimension restrictions. To ensure the best possible speed of the DHL world-class network, DHL Express will only accept shipments that contain pieces up to 660 pounds (300 kilograms) in actual weight and 118 inches (300 centimeters) in length. The total maximum weight for a multi-piece shipment remains unchanged, at 2,200 pounds (1,000 kilograms). This is exclusively for the Time Definite International (TDI) product. PSCSHIP will also be adjusting our system so that you will no longer be able to book these TDI shipments for pick-up. DHL EXpress couriers and warehouse employees will not process these pieces, but will return the entire shipment if it exceeds these limits.

Keep in mind that this change will only affect you if you are processing shipments with pieces over 660 pounds (300 kilograms) in scale weight or 118 inches (300 centimeters) in length. Remember, you could always break these down into smaller individual pieces that are accepted in the DHL Express network. If you are concerned about how these changes will affect you or you need additional shipping options, please contact your sales representative or call our Customer Service Team at (800)827-7987.

You can also download the updated packing guide for complete guidance on all packing regulations.

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We have more than 25 years of experience supporting small and medium businesses with their shipping needs. As the oldest authorized reseller of DHL Express, we are international shipping experts. In addition to our international import and export services, we offer heavy air freight, domestic USPS services, and domestic trucking services.