Below are important international shipping updates from DHL.

CHINA & HONG KONG

The 70kg/piece and 300kg/shipment weight restrictions for China and Hong Kong exports have been lifted. However, the 500kg cap per customer per day is still in place. Shippers will need to follow the cap guideline in order to get their shipments picked up.

China Export Clearance for COVID-19 Relief Goods

We have experienced many delays for exports from China that contain PPE. DHL has provided a guide that outlines export requirements to make this process easier.

KUWAIT & SAUDI ARABIA

DHL will temporarily suspend all Kuwait and Saudi Arabia shipments due to COVID-19 and the Eid holiday from May 22 – May 30th. Pickups and deliveries will be resumed on May 31 in Kuwait. The Temporary Service Suspension in Saudi Arabia has been lifted, and shipments will resume after the Eid holiday, on June 1. During this period, you will not be able to process shipments to or from Kuwait or Saudi Arabia.

INDIA

DHL has restarted operations in all major cities in India. All DHL gateway locations and a majority of the 52 Service centres across the country are operational. This means that DHL is now directly operational to the top 40 cities.

DHL’s export services have expanded to over 5,500 post codes across the country and Inbound services are active to over 5,500 post codes across the country.

Please note that some delays may still be expected in some locations.

FRANCE

DHL Service has been suspended in the following areas:

  • 17111 Loix
  • 17410 Saint-Martin-de-Ré
  • 17580 Le Bois-Plage-en-Ré
  • 17590 Ars-en-Ré
  • 17590 Saint-Clément-des-Baleines
  • 17630 La Flotte
  • 17670 La Couarde-sur-Mer
  • 17740 Sainte-Marie-de-Ré
  • 17880 Les Portes-en-Ré
  • 17940 Rivedoux-Plage

SOUTH AFRICA

The South African Government has declared a Nationwide lock down until further notice. DHL can  pick up or deliver only " Essential Goods and Services". Due to this, service delays are expected to impact the following Southern African countries:

  • Lesotho
  • Swaziland
  • Namibia
  • Mozambique
  • Botswana
  • Zambia
  • Zimbabwe
  • Malawi
  • Angola

TEMPORARY SERVICE ADJUSTMENTS

For more updates, please visit DHL's COVID-19 Temporary Service Adjustments page. This link is updated regularly with changes.