We've created these training videos to help you learn to navigate PSCSHIP. If you ever need additional help, please call 1-800-827-7987 to reach our Preferred Shipping help desk.
Job Aid - IB & Cambridge Shipments
Frequently Asked Questions
No. There is not cost for allowing us to setup accounts for you.
If you have any billing-related questions you can email them to billing@preferredship.com. Preferred Shipping accepts checks, ACH and credit card payment methods. The ACH or Credit card options can be accessed via our PSCSHIP system just contact our Customer Service Team for quick setup customerservice@preferredship.com.
No, although some school districts create Purchase Order Numbers for accounting purposes in order to make payments to vendors, but it's not required, and many schools don't use them. Check with your accounts payable team and reach out to us if you have any questions.
30 days from invoice date. Preferred Shipping gives you easy, extended invoice billing terms, much better than the majority of shipping carriers directly.
Pickups can be scheduled easily within PSCSHIP either at the time of shipment or when ready from the Pickups menu.
It depends. If all shipments are ready at the same time one pickup request to collect everything is all that's needed. The DHL driver will collect everything you have ready.
No, provided they are both ready at the same time one pickup request is all that's needed and the DHL driver will collect everything you have ready.
Once you schedule the pickup in PSCSHIP a DHL Express uniformed and badged driver will make the pickup. DHL Express has a large network of drivers and vehicles trained to handle your pickup needs.
Yes. Our proprietary system PSCSHIP is web-based so you can login form anywhere you have an internet connection. Once logged in you can quicky print labels to the printer connected to the computer you are using.
Yes, overall, you can but you should consult the dispatching scripts guidelines provided by the IB or Cambridge Headquarters. For Cambridge (Despatching scripts (cambridgeinternational.org) If you have questions about how to bundle or group the exams, please reach out to our Customer Service Team.
Yes. We provide several easy-to-follow training videos as well as real-time one-on-one or group training. Just use our self-help videos or reach out to us for alive training.
At any time, you can reach out to our Customer Service Team or IB and Cambridge School Director Ken Nelson with questions. We're glad to help.