Positive International Customer Experience

The world is getting smaller.

Why would anyone get into the international arena? There is a simple answer…95% of the world buying power is outside the US. We will take a look at what US merchants can do to enhance their revenue growth through international expansion and what are some of the inherent challenges.

We will look at the following topics in this white paper: Order process, packaging, shipping cost, carriers, delivery expectations, duty/taxes and returns.